Is it secure to buy and sell coins?
Yes, it is. We are a licensed company. All our services are compliant with the latest AML and KYC policies. Besides, each financial operation you conduct is supported by a corresponding official document proving the legal origin of the purchased or sold coins.
What coins can I buy or sell?
Currently, you can buy Bitcoin, Ethereum, Bitcoin Cash and Litecoin.
What regions does the solution cover?
Our solution allows you to easily buy and sell crypto in the following countries:
- Åland Islands
- Cayman Islands
- Czech Republic
- Hong Kong
- Isle of Man
- New Zealand
- Saint Martin (French part)
- South Korea
- United Kingdom
- United States
How do I take a selfie for KYC?
To take a correct selfie for KYC, please follow these steps:
- Position your face in front of your mobile device
Take a piece of paper and handwrite the following information on it:
- the current date;
- the name of the website;
- the last five (5) characters of your wallet address.
Please note that only shots containing clearly-visible information will be considered valid.
Do you accept Visa/Mastercard?
Yes, we do. We are well aware that the vast majority of people prefer using credit cards to make purchases online. Therefore, we put no restrictions on credit card use so that you’re able to opt for a payment method that’s convenient for you.
How can I buy or sell crypto with your solution?
To buy or sell crypto, place an order on our website. If you want to buy crypto, pass a quick KYC procedure and get an IBAN issued in your name. Sign the online contract and proceed to the exchange procedure. Wire funds to the newly created IBAN and receive coins to your specified crypto wallet. If you want to sell crypto, enter your credentials, sign the online contract, and send crypto to the wallet we issue to you. Receive the equivalent in preferred fiat currency to your bank account. All you need is to follow all the instructions sent to your email.
Why do I have to provide documents to buy or sell coins?
We are a fully compliant, licensed company. That is why all our customers have to pass a KYC procedure that involves providing us with necessary documents. The documents are also required for issuing an EU IBAN in your name.
What documents do I have to provide to pass a KYC procedure successfully?
You will have to submit proof of residency documents such as paid utility bills (up to 3 months old) as well as proof of identity with your photo included (passport / ID card)
How can I transfer regular funds to my account?
We will send you wire instructions by email once you've signed the contract.
Can I buy crypto with my local currency?
Currently, you can buy crypto with 7 local currencies.
How can I track my order?
To track the order, please visit the Certified Coins page. Enter your email in the search field to see the details of your order.
How soon can I get crypto?
You will get the coins as soon as your fiat funds hit the account and are cleared by our compliance team.
Can I sell crypto from an external wallet?
Yes, you can. However, you will be limited to SWIFT as a payment method. Your crypto can be exchanged for EUR or GBP, depending on your preferences.